People

Kreta Chandler, Associate

Boise, ID

Professional Experience

  • New business and channel development
  • Multi-vendor category online "shelf" strategy, merchandising and training
  • Consumer and channel marketing strategy

Kreta Chandler brings over 35 years of sales and marketing experience to Stratus Launch Marketing. Her professional career spans major industries, including insurance, hotel and casino gaming, and technology products.

While at Hewlett-Packard for over 25 years, she held key positions in new business and channel development; consumer and commercial product sales and marketing; and consumer and channel marketing. In these roles, she created vision, strategy and programs for a broad range of highly-profitable, multi-billion dollar categories. She helped launch the emerging categories of printer supplies and of retail photo finishing solutions into international marketplaces. She also has a deep understanding of market, category and customer intelligence.

Over the years, she has built partner relationships across all channels internationally. As an expert in online brand and category sales strategy, she developed and grew the consumer product e-commerce retail channel sales by 500% in two years. She has been an advisor to major retailers such as Amazon.com, Wal-Mart, OfficeMax, Office Depot, Best Buy, CompUSA, United Stationers, Quill, and others, and has earned Vendor of the Year Award several times.

Kreta is an industry recognized online customer experience design expert. She was an invited instructor at the 2005 International User Experience Conference where she presented an online merchandising tutorial. She also has a published book Customer-centered Design: A New Approach to Web Usability (Prentice-Hall).